Placing an order is easy! Simply browse our products, add items to your cart, and proceed to checkout. You'll be able to enter your shipping information and payment details to complete the order. You’ll receive a confirmation email once your order is processed.
We’re unable to accept returns for seeds, soil, or soil amendments due to their nature.
Once your order has shipped, you will receive a tracking number via email. You can use this number to check the status of your delivery. We'll also send you a confirmation email once your order ships.
If you experience any issues with your order, please contact us, and we'll do our best to resolve it.
While not mandatory, creating an account allows you to track your order history, manage saved parts lists, and enjoy faster checkout in the future.
This depends on the reason for the return. Our Returns Policy will specify who is responsible for return shipping costs.
Orders can be canceled within an hour of placing them. If you need to cancel, please contact us right away, and we’ll assist you with the cancellation.
If you notice that the shipping address is incorrect, please contact us immediately. We’ll do our best to help, but once the order has shipped, we cannot change the shipping address.
We accept a variety of payment methods including credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and Shop Pay. You can select your preferred payment method during checkout.
If your order hasn’t arrived by the expected delivery date, first check the tracking information. If the package is delayed or lost, contact us and we will work with the carrier to resolve the issue.
Yes! We use SSL encryption to ensure that your payment information is secure. Your data is processed through trusted and secure payment gateways, including Shop Pay.