FAQ's

What payment methods do you accept?

We accept the following payment methods; Mastercard, Visa, Amex, Discover, Pay Pal, and Apple Pay

Do you offer expedited shipping?

Not currently

Can I cancel my order?

Orders can be cancelled 1 hour after the order has been placed. Please contact us within that hour to cancel your order

Can I change my order?

Please contact us as soon as possible. Orders usually go out 1-3 days after placement

How can I track my shipment?

Once your order has been shipped you will be emailed your tracking number along with the carrier’s information

Do you offer refunds?

Currently we do not offer refunds. If there is anything wrong with your order, please feel free to contact us.

*Hasty Roots is not responsible for product losses caused by temperature, light, weather, storage, skill of the grower and neglect. All of which are out of control of Hasty Roots. If you have any questions on how to take care of your seeds, please feel free to contact us.

Do you ship year-round?

Yes, we sell our seeds and products year round

Do you offer sales?

Yes, subscribe to your email list for special offers, or follow us on social media to stay up to date with our latest promotions

Shipping Times

All orders are normally shipped within 3-5 business days from when the order was received. We do not ship on Sundays. Orders placed on Saturday-Sunday are considered received on Monday

How can I check to see if my order went through?

If your order was successful, an email confirmation should be sent to you at the time of ordering. Check your spam folder, if email is not showing in mailbox

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